Store Privacy Policy
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1. Overview
Sumerian Art is a sole proprietorship specializing in high-quality custom T-Shirt DTF (Direct to Film) printing and promotional items. By placing an order with us, you agree to the following terms and conditions. These terms comply with applicable U.S. federal and California state laws.
. Order Process
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Custom Orders: Customers must provide high-resolution artwork or design specifications (e.g., PNG, PDF). If design services are required, additional fees may apply.
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Proof Approval: All custom designs will require customer approval of a proof (digital mockup). Orders will not proceed to production without written or electronic approval to ensure accuracy.
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Lead Times: Production typically takes 5–10 business days after proof approval. Rush orders are subject to additional fees and depend on current workload.
3. Payment Policy
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Accepted Payment Methods: Payments can be made via major credit cards, PayPal, and cash. All transactions are processed securely. No financial information is stored by Sumerian Art.
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Deposits for large amounts orders including but not limited to (Businesses, Organizations, Schools) : A 50% non-refundable deposit is required for all custom orders before production begins. The remaining balance must be paid before delivery or pickup.
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Sales Tax: Sales tax will be applied to all orders in compliance with California law.
4. Shipping and Pickup
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Shipping:
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We ship orders via USPS, FedEx, or UPS. Shipping costs will be calculated based on package size, weight, and destination.
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Customers will receive tracking information once the order ships. Delivery times depend on the carrier and location.
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Pickup: Local pickup is available at our designated location by appointment during business hours. Customers must present a valid ID and order confirmation.
5. Returns and Refunds
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Custom Items:
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Due to the personalized nature of custom DTF-printed T-shirts and promotional items, all sales are final.
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Returns or refunds are not accepted unless there is a clear defect or production error attributable to Sumerian Art.
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If a defect or error occurs, customers must notify us within 7 calendar days of receipt and provide detailed photos or evidence. We will review the issue and may, at our discretion, offer a repair or replacement.
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Standard (Non-Custom) Items:
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Non-custom items can be returned within 14 days of receipt if unused and in original packaging.
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A 10% restocking fee may apply. The customer is responsible for return shipping costs unless the item was damaged or defective upon delivery.
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Refund Process:
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Refunds for eligible items will be issued within 7 business days of approval, to the original payment method.
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6. Cancellations
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Orders can be canceled within 24 hours of placement for a full refund.
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For cancellations after 24 hours, any costs incurred during design or production will be deducted from the refund.
7. Limitation of Liability
Sumerian Art is not liable for:
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Delays caused by shipping carriers.
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Customer-provided design errors or low-quality files.
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Circumstances beyond our control, such as natural disasters or supply chain disruptions.
8. Dispute Resolution
In the event of a dispute, customers are encouraged to contact us directly for resolution. If unresolved, disputes may be escalated to small claims court under California law.
9. Contact Information
For inquiries or assistance:
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Email: orders@sumerianart.net
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Phone: +1 (612) 475-3132
Sumerian Art - Privacy Policy
1. Introduction
Sumerian Art is dedicated to protecting customer privacy and complies with U.S. federal and California laws, including the California Consumer Privacy Act (CCPA) and the California Online Privacy Protection Act (CalOPPA).
2. Information We Collect
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Personal Information: Name, email address, phone number, billing, and shipping addresses.
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Payment Details: Securely processed by third-party payment providers; we do not store financial data.
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Usage Data: Information about website visits, including browser type, IP address, and cookies.
3. How We Use Information
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To process and deliver orders.
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To communicate order updates, promotional offers (with consent), and respond to inquiries.
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To improve our services and website functionality.
4. Your Privacy Rights (CCPA)
California residents have the following rights:
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Right to Know: Request details on the personal information we collect and use.
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Right to Delete: Request deletion of your personal data, subject to legal obligations.
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Right to Opt-Out: Opt-out of data sharing (Sumerian Art does not sell personal data).
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Right to Non-Discrimination: Exercise your rights without adverse effects on service quality.
5. Data Sharing
We only share personal data with trusted third parties (e.g., payment processors, shipping services) necessary to fulfill your orders. Your data is never sold.
6. Data Security
We implement secure storage and encryption measures to protect your personal information. However, no system is completely immune to breaches.
7. Cookies and Tracking
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We use cookies for site functionality and analytics.
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You can manage cookie preferences or disable them through your browser settings.
8. Minors
Our services are intended for individuals aged 16 and above. Minors require parental or guardian consent.
9. Changes to the Privacy Policy
This policy may be updated as needed. Changes will be posted with the "last updated" date.
10. Contact Information
For privacy-related inquiries or complaints:
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Email: orders@sumerianart.net
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Phone: +1 (612) 475-3132
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Address: 2031 S 5th St, Alhambra, CA 91803