SHIPPING & RETURNS

Shipping and Pickup

Shipping:

• We ship orders via USPS, FedEx, or UPS. Shipping costs will be calculated based on package size, weight, and destination.

• Customers will receive tracking information once the order ships. Delivery times depend on the carrier and locatio

• Pickup: Local pickup is available at our designated location by appointment during business hours. Customers must present a valid ID and order confirmation. 

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Returns and Refunds

• Custom Items:

• Due to the personalized nature of custom DTF-printed T-shirts and promotional items, all sales are final.

• Returns or refunds are not accepted unless there is a clear defect or production error attributable to Sumerian Art.

• If a defect or error occurs, customers must notify us within 7 calendar days of receipt and provide detailed photos or evidence. We will review the issue and may, at our discretion, offer a repair or replacement.

• Standard (Non-Custom) Items:

• Non-custom items can be returned within 14 days of receipt if unused and in original packaging.

• A 10% restocking fee may apply. The customer is responsible for return shipping costs unless the item was damaged or defective upon delivery.

• Refund Process:

• Refunds for eligible items will be issued within 7 business days of approval, to the original payment method.

Cancellations

• Orders can be canceled within 24 hours of placement for a full refund.

• For cancellations after 24 hours, any costs incurred during design or production will be deducted from the refund.

Limitation of Liability

Sumerian Art is not liable for:

• Delays caused by shipping carriers.

• Customer-provided design errors or low-quality files.

• Circumstances beyond our control, such as natural disasters or supply chain disruptions.